We’re using this page to share information of interest and use to our community. Please check our Live Chat posts for other useful links!
The IMAGE Center is committed to continuing to serve consumers during this time. If you would like to help support our mission, please consider donating to our LIFELINE IMPACT Fund today!
To contact IMAGE Center staff, please call 410-982-6311 and leave a message. Please let us know what information you’re requesting so we can forward to the appropriate staff!
Please note information is current when posted, but due to the rapidly changing nature of this emergency, information can become outdated. Please double check with the agency or organization to verify.
Updates: May 13, 2020
From the Social Security Administration’s Office of Communications: Raising awareness about the Social Security Imposter Scam and the COVID-19 scam. As you are probably aware, scammers contact people via text or phone pretending to be from Social Security and tell them that their Social Security number or account is in jeopardy. They have also mailed letters expressing that Social Security benefits will be suspended or discontinued because of COVID-19.
Below are links to blogs about the scams.
COVID-19 Scam Blog
https://blog.ssa.gov/inspector-general-warns-about-new-social-security-benefit-suspension-scam/
Imposter Scam Blogs
https://blog.ssa.gov/social-security-is-taking-action-to-prevent-scam-calls/
https://blog.ssa.gov/inspector-general-warns-public-about-widespread-social-security-scam-texts/
Please be wary of anyone who asks for sensitive information and account numbers via unsolicited phone calls and texts. Verify the request by contacting the agency through their published public information.
Updates: May 7, 2020
Food Resources for Seniors in Baltimore County
FOOD DISTRIBUTION FOR OLDER ADULTS 
Warning: SCAM letter circulating
scam letter representing MHBE affiliate
HC-FY20-016 Representing as MHBE Affiliate 5-7-20_Redacted
Updates: May 6, 2020
Updated Guidance from the Social Security Administration regarding stimulus payments:
SSA rep payee and stimulus payment
Visit their website for the latest information: https://www.ssa.gov/coronavirus/
2020 U. S. Census information meeting for Baltimore County
On Tuesday May 12th the Complete Count Committee of Baltimore County will host a virtual 2020 Census community meeting that will feature a compilation of testimonies from trusted partners/messengers. (flyer attached) Please share and promote throughout each of your personal and professional networks. The purpose of the meeting is to allow residents to hear from trusted voices and messengers in the community on why the Census is important now, more than ever. Registration is required: https://www.eventbrite.com/e/
National Disability Rights Network has an information page on your rights during the COVID-19 pandemic: https://www.ndrn.org/resource/know-your-rights-during-covid-19-series/
Updates: April 27, 2020
Family and Kinship Navigator Services continue to be available during these uncertain times. Kinship Navigator services are available to provide support to families living in Baltimore County who are raising a relative’s child/children.
Family and Kinship Referral Form
Baltimore City Water Bill Payment Assistance
ALERT – Baltimore City Water Bill Payment Assistance 4.27.2020
New Sites Make Testing Available Five Days A Week
NAMI is holding remote mental health support groups: http://namibaltimore.org/online-supportgroups/
Also the Rotary Club is offering free grocery delivery services. It doesn’t look like they have a specific geographical area, however I would imagine that they are working with folks that live in Baltimore County. Read below for more information:
Rotary International Volunteer Shoppers
Rotary members are available to shop for and delivery groceries, medications and other essential items to those at risk for COVID 19 or unable to leave their homes on a volunteer basis. Volunteers do not have background checks. They are Rotary members.
Call 240-781-6586 any day from 9:00am – 6:00pm to request assistance. It takes between 24 and 72 hours to fill a request.
No charge for the shopping services. Payment for goods purchased at the store is through credit cards only. Volunteers pay for the food with their own credit card. Once an amount is known, the recipient gives their credit card number to Rotary International to be charged the amount spent. Volunteers will shop with SNAP EBT cards too.
Towson University Offering Delivered Meals ToGoMeals_4-20-20
Updates: April 20, 2020
Expanded WiFi access from Baltimore County Public Library and other low or no-cost internet access options – wifi-access
Contactless Produce Pickup from www.baltimorecountytogether.org
Updates: April 17, 2020
Joint letter from Disability Rights Maryland and the Maryland Association of Centers for Independent Living advocating for accessibility of essential businesses during the pandemic.
From the Maryland Office of People’s Counsel
Attached please find FAQs relating to the State of Emergency. This document provides answers and resources on topics like food, student loans, scams, taxes, etc.
Frequently Asked Questions During the State of Emergency
April 16, 2020
BGE Suspends Service Disconnections Through June 1
Community Services for the Deaf resources during Corona https://www.csd.org/coronavirus
National Federation for the Blind resources page https://www.nfb.org/resources/covid-19-resources
Baltimore County Coronavirus Information & Updates https://www.baltimorecountymd.gov/news/coronavirus.html
Baltimore City Coronavirus Information & Updates https://coronavirus.baltimorecity.gov/
Harford County Coronavirus Information & Updates http://www.harfordcountymd.gov/2813/COVID-19-Facts-and-Information