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Bridges Resource Library Resources Transportation information

Paratransit in Maryland

Updated as of July 22, 2024.

At times, public transportation may not serve our needs due to availability or scheduling needs, but taxis and ride-share services like Uber and Lyft can be very expensive to use. Paratransit, including Call-A-Ride, offers transportation that is more individualized to your needs than public transportation while being less expensive than ride-share and taxi options.

Baltimore Metropolitan Area

Baltimore City

MTA Mobility Paratransit Services

Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).

One-way fare is $2.10

Call-A-Ride

MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.

Call-A-Ride Service Highlights
  • Available for any purpose; Limited to sixty-two (62) one-way trips per month
  • Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
  • Available ONLY for trips to and from the customer’s dialysis center
  • Fare is $2 each way (pays for meter up to $40)
Check the Bridges Resource Library’s Baltimore City Transportation Information entry for more details.

Baltimore County

CountyRide Service

  • Available Monday through Friday
  • Trips within Baltimore County and to Baltimore City available only to partnership hospitals
  • Download and complete the CountyRide Registration form
  • Trips within Baltimore County Boundaries: $3.00 cash or 1 ticket ($2.50) each way
  • Trips to Baltimore City (Partnership hospitals only): $6.00 cash or 2 tickets ($5.00) each way

Shopping Shuttle

  • Provides transportation services for registered CountyRide participants to destinations like grocery stores, malls or individual stores.
  • Destination may change from month to month to give participants a selection of shopping experiences.
  • Fares are the same as for the regular CountyRide program.

MTA Mobility Paratransit Services

Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).

One-way fare is $2.10

Call-A-Ride

MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.

Call-A-Ride Service Highlights
  • Available for any purpose; Limited to sixty-two (62) one-way trips per month
  • Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
  • Available ONLY for trips to and from the customer’s dialysis center
  • Fare is $2 each way (pays for meter up to $40)
Check the Bridges Resource Library’s Baltimore County Transportation Information entry for more details.

Anne Arundel County

Eligibility for all Anne Arundel paratransit programs

  • Anne Arundel County resident
  • 55 years of age or older or 18 years of age or older with a disability

Anne Arundel Taxi Voucher Program

  • Must purchase taxi voucher books
  • Value of the book is twice what the cost was. Example: A $5 Taxi voucher book is worth $10 in taxi fare using this program.

Anne Arundel Paratransit options

  • Complementary Paratransit
    • Service: Pick up and drop off within ¾ mile of the fixed route (regular public transportation)
    • Available during normal fixed route bus operating hours
  • General Paratransit (GPT)
    • Demand Response trips can be scheduled for any purpose, whether for shopping, appointments, etc.

Anne Arundel County Paratransit Riders Guide (PDF download)

MTA Mobility Paratransit Services

Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).

Call-A-Ride

MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.

Call-A-Ride Service Highlights
  • Available for any purpose; Limited to sixty-two (62) one-way trips per month
  • Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
  • Available ONLY for trips to and from the customer’s dialysis center
  • Fare is $2 each way (pays for meter up to $40)
Check the Bridges Resource Library’s Anne Arundel County Transportation Information entry for more details.

Harford County

ADA Paratransit and Demand Response services

$2 fare for either service.

Use this link to download the application for either service.

  • ADA Paratransit
    • Pick up and drop off within ¾ mile of the fixed route (regular public transportation)
    • Available during normal fixed route bus operating hours
  • Demand Response
    • In-county transportation for locations outside the paratransit service area.
    • May schedule up to 90 days in advance; scheduling with at least one week’s notice is requested; In-county trips only; service is from 8:00 am to 4:00 pm
Check the Bridges Resource Library’s Harford County Transportation Information entry for more details.

Washington, D.C. Metropolitan Area

Montgomery County

Montgomery County Paratransit

Montgomery County Ride On, Ride On extRa, Flash, and Flex buses
  • Free rides

Connect-A-Ride (CAR)

Call-n-Ride (CNR) Program, including the Same Day Access (SDA) Program

  • Subsidized taxi fares (pay less than face value for “Call-n-Ride swipe card”)
  • Subsidy based on age or disability eligibility and low income (cost of a $60 swipe card is $5.25 to $30, depending on income and family size)

Medical Assistance Transportation Program

  • Eligibility: Montgomery County residents who receive Medical Assistance and who need transportation in order to access medically necessary service
  • Available Monday – Friday, (except holidays), between 8:30 am and 12:00 noon; may schedule up to 7 days in advance (no same day service available)

MetroAccess Paratransit

  • Door-to-door transportation; Shared-ride vehicles

MetroAccess Abilities-Ride Program

  • MetroAccess decides whether to send the regular MetroAccess shared-ride vehicle or to have a taxi cab or sedan provide the trip (curb-to-curb rather than door-to-door service).
  • If ride is moved to an Abilities-Ride vehicle, customer gets a private ride, and fare is free
Check the Bridges Resource Library’s Montgomery County Transportation Information entry for more details.

Prince George’s County

Prince George’s County offers paratransit services to its disabled residents through four different programs.

Call-A-Bus

  • Hours of service are 8:30 am to 3:30 pm Monday through Friday (excluding County holidays).
  • Make a reservation up to 7 days in advance: Call 301-499-8603 between 7:30 am and 4:30 pm Monday through Friday (excluding County holidays). Same day requests are accepted, but are subject to availability of resources.
  • Municipal Call-A-Bus: The following municipalities provide their own Call-A-Bus service.

Call-A-Cab

  • Discounted taxi fare coupons: Disabled County residents may purchase up to fourteen $20 coupon books in a six-month period at $10 per book.

Senior Transportation Services

  • Includes younger individuals with disabilities who are Prince George’s County residents
  • Medical Program
    • Offers transportation throughout the County for medical purposes
    • Call 301-499-8603 up to 7 days in advance to schedule routine medical appointments. May also request on-going or permanent transportation for medical purposes, such as dialysis treatment, in writing.

Microtransit – PGC Link

  • Service Hours: 10:00 am – 3:30 pm, Monday through Friday, accepts only same day reservations. Wait times for service are subject to vehicle availability and demand.

MetroAccess Paratransit

  • Door-to-door transportation; Shared-ride vehicles

MetroAccess Abilities-Ride Program

  • MetroAccess decides whether to send the regular MetroAccess shared-ride vehicle or to have a taxi cab or sedan provide the trip (curb-to-curb rather than door-to-door service).
  • If ride is moved to an Abilities-Ride vehicle, customer gets a private ride, and fare is free
Check the Bridges Resource Library’s Prince George’s County Transportation Information entry for more details.

Central Maryland

Howard County

Regional Transportation Agency of Central Maryland

Offers both public and paratransit services in Howard County.

General Paratransit (GPT)
  • Limited to one round-trip per day, medical appointments, colleges, senior centers, etc.
  • $5 fare each way
Americans with Disabilities Act (ADA) services
  • Shared ride service; Unlimited trips per day and for any purpose
  • Pick up and drop off within ¾ mile of the fixed route (regular RTA public transportation)
  • Available during normal fixed route bus operating hours
  • $4 fare each way
Check the Bridges Resource Library’s Howard County Transportation Information entry for more details.

Carroll County

Demand Response Service

  • Door-to-door service (only in Carroll County)
  • Fares
    • Fares vary based on distance: $4 to $9
    • 50% discount for all students enrolled at Carroll Community College or McDaniel College on transportation to/from school on Demand Response
Check the Bridges Resource Library’s Carroll County Transportation Information entry for more details.

Fredrick County

Transit Services of Fredrick County Paratransit

Transit-Plus
  • Available to Fredrick County residents with qualifying disabilities
  • Operates Monday – Friday 8:00 am to 4:00 pm
ADA Paratransit Service
  • Pick up and drop off within ¾ mile of Connector routes 10, 20, 60, 61, 65, and 80  during normal fixed route bus operating hours (may be requested on other routes)

Taxi Access Program

  • Available to Transit-Plus customers who have attempted to schedule Transit Plus
  • Discounted fares
    • Depending on one’s residence, each month, get $70 or $140 of taxi fare “credit” for a $10 or $20 fee
    • Three taxi companies participate in this program
Check the Bridges Resource Library’s Fredrick County Transportation Information entry for more details.

Western Maryland

Washington County

Complimentary Paratransit Program

  • $2 fare each way
  • Hours:
    • Monday – Friday Hours: 6:15 am to 9:15 pm; Limited evening service after 6 pm
    • Saturday Hours: 7:45 am to *9:15 pm; Limited evening service after 6 pm
    • Sunday Service is not available
  • Available in most Hagerstown areas and rural areas served by Washington County Transit
  • Pick up and drop off within ¾ mile of fixed routes
  • Must schedule trips in advance and no later than 4 pm the last business day before a trip and no earlier than 14 days before the trip

Ride Assist Program

  • Vouchers for taxi rides
  • Will save at least 50% in the cost of taxi fares
  • Must re-apply every year; all purchased vouchers expire on June 30 every year

Allegany County

Alltrans Paratransit program

  • Fare: $3; May purchase a punch card worth $30 of rides (paratransit or fixed route trips) for the discounted price of $27.50.
  • Services offered
    • Pick up and drop off within ¾ mile of Allegany County Transit of a fixed route
    • Available during normal fixed route bus operating hours

Garrett County

Garrett Transit Service (GTS)

Offers a shared-ride, door-to-door, advanced reservation service offered on a space-available basis to all residents of Garrett County.

There is no special paratransit service.

Trips outside of Garrett County and neighboring West Virginia are also available.

Fares:

  • $2.00: General Public (per 16 miles) in the Oakland Area
  • $1.50: Senior Citizens (Age 60+) in the Oakland Area
  • Call Garrett Transit Service at (301) 533-9010 for the out-of-area fare schedule.
  • Tickets may be purchased at the office or through any driver. You can purchase a $10.00 or $20.00 ticket.
  • All fares must be paid at time of boarding the vehicle.

Southern Maryland

Calvert County

ADA/Para Transit Services

Fare: $0; As of July 1, 2024, ALL Calvert County transportation services are available free of charge.

Must complete this downloadable Calvert County ADA Paratransit application

Four routes running Monday through Friday

  • Prince Frederick and destinations to the north
  • Prince Frederick and destinations to the south
  • North Beach and Chesapeake Beach, Owings area
  • Central Prince Frederick area

Services

  • Curb-to-curb
  • Operates the same days and hours that Calvert County fixed routes operate

St. Mary’s County

ADA Paratransit

  • Fare: $2.00 (Per stop)
  • Hours of service routes range from 6 am to 6 pm and 6 am to 9 pm, Monday through Saturday and Sunday 6 am to 8 pm.
  • Pick up and drop off within ¾ mile of St. Mary’s County Transit of a fixed route and is available during normal fixed route bus operating hours

Statewide Specialized Transportation Assistance Program (SSTAP)

Fare: $3.00 (Per stop)

Charles County

VanGO Specialized Services.

VanGo Paratransit services

Americans with Disabilities Act (ADA) Services

Pick up and drop off within ¾ mile of the fixed route (regular public transportation)

Demand Response Services

Door-to-door service

Subscription Services

For persons needing transportation to dialysis centers and Charles County Senior Centers

Eastern Shore

Cecil County

Demand Response Service

Transportation Reimbursement Program

(ADA) Fixed Route Deviation from Cecil Transit

  • Pick up and drop off within ¾ mile of the fixed route and available during normal fixed route bus operating hours
  • Must be scheduled at least one hour prior to pickup and no more than one business day prior
  • Total fare of $4.00 per person each way, up to $8.00

Queen Anne’s County

Specialized Services of the County Ride

  • Curb-to-curb, shared ride. demand response service
  • Fare: No fee for County Ride services through December 31, 2024.

Caroline County

Mobility On Demand (special project of the Caroline Human Services Council)

  • Free service for Greensboro & Federalsburg areas
  • Available Monday through Friday between 7 am and 4 pm
  • 24 hour notice for rides preferred; Call (410) 479-4974

MUST/DCT ADA Paratransit Service

  • Pick up and drop off within ¾ mile of the fixed route and available during normal Maryland Upper Shore Transit (MUST)/ Delmarva Community Transit (DCT) fixed route bus operating hours
  • Requires completed and approved downloadable RTA ADA Application
  • For more information about ADA service, the ADA fare, and other specialized transit services to assist individuals with disabilities, call the ADA coordinator at 410-221-1910 or the DCT One Stop Office at 410-221-7600.

DCT Customized One Stop Service

  • Available in Caroline, Dorchester, Kent and Talbot counties
  • Transportation provided in vans or cars, must call One Stop Service at 844-955-0328 at least 24 hours in advance to schedule a ride
  • Maximum of 3 stops per day can be scheduled
  • Rates based on the number of stops and mileage covered

Medical Assistance Transportation

  • Eligibility:
    • Caroline County resident with a current Medical Assistance card
    • Apply and interview
    • Appointment for which the transportation is requested must be both medically necessary and covered by Medical Assistance
  • More information on the Caroline County Medical Assistance Transportation web page

Dorchester County

Dorchester County ADA Service

  • Available in the City of Cambridge Monday through Friday 6:30 am until 6:30 pm and on Saturdays from 8:30 am until 6:30 pm
  • Must schedule trip no later than 4:30 pm the day before travel
  • Contact 410-221-1910 to make a request.

MUST/DCT ADA Paratransit Service

  • Pick up and drop off within ¾ mile of the fixed route and available during normal Maryland Upper Shore Transit (MUST)/ Delmarva Community Transit (DCT) fixed route bus operating hours
  • Requires completed and approved downloadable RTA ADA Application
  • For more information about ADA service, the ADA fare, and other specialized transit services to assist individuals with disabilities, call the ADA coordinator at 410-221-1910 or the DCT One Stop Office at 410-221-7600.

DCT Customized One Stop Service

  • Available in Caroline, Dorchester, Kent and Talbot counties
  • Transportation provided in vans or cars, must call One Stop Service at 844-955-0328 at least 24 hours in advance to schedule a ride
  • Maximum of 3 stops per day can be scheduled
  • Rates based on the number of stops and mileage covered

Kent County

MUST/DCT ADA Paratransit Service

  • Pick up and drop off within ¾ mile of the fixed route and available during normal Maryland Upper Shore Transit (MUST)/ Delmarva Community Transit (DCT) fixed route bus operating hours
  • Requires completed and approved downloadable RTA ADA Application
  • For more information about ADA service, the ADA fare, and other specialized transit services to assist individuals with disabilities, call the ADA coordinator at 410-221-1910 or the DCT One Stop Office at 410-221-7600.

DCT Customized One Stop Service

  • Available in Caroline, Dorchester, Kent and Talbot counties
  • Transportation provided in vans or cars, must call One Stop Service at 844-955-0328 at least 24 hours in advance to schedule a ride
  • Maximum of 3 stops per day can be scheduled
  • Rates based on the number of stops and mileage covered

Talbot County

Mobility On Demand (special project of Delmarva Community Services)

  • Free service for eligible residents in the Easton area
  • Available Monday through Friday between 7 am and 4 pm
  • 24 hour notice for rides preferred; Call (410) 822-4155

Talbot County ADA Service

  • Available in the City of Easton Monday – Friday 7:15 am until 6:15 pm
  • Must schedule trip no later than up to 4:30 pm the day before travel
  • Contact 410-822-4155 to make a request.

MUST/DCT ADA Paratransit Service

  • Pick up and drop off within ¾ mile of the fixed route and available during normal Maryland Upper Shore Transit (MUST)/ Delmarva Community Transit (DCT) fixed route bus operating hours
  • Requires completed and approved downloadable RTA ADA Application
  • For more information about ADA service, the ADA fare, and other specialized transit services to assist individuals with disabilities, call the ADA coordinator at 410-221-1910 or the DCT One Stop Office at 410-221-7600.

DCT Customized One Stop Service

  • Available in Caroline, Dorchester, Kent and Talbot counties
  • Transportation provided in vans or cars, must call One Stop Service at 844-955-0328 at least 24 hours in advance to schedule a ride
  • Maximum of 3 stops per day can be scheduled
  • Rates based on the number of stops and mileage covered

Somerset County

Paratransit services from Shore Transit

Shore Ride

For stops more than ¾ mile away from a fixed route bus stop

Curb-to-curb / door-to-door services

$4 per ride

Shore Access

Pick up and drop off within ADA service area (¾ mile of the fixed route bus stop)

Available during normal fixed route bus operating hours

$5 per ride

Eligibility: For both Shore Ride and Shore Access, must:

Complete and submit the downloadable Shore Transit Application

Must schedule rides by contacting the Customer Service Center by noon the day prior to transportation services: Call 443-260-2300 or Email Shore Transit

Wicomico County

Paratransit services from Shore Transit

Shore Ride
  • For stops more than ¾ mile away from a fixed route bus stop
  • Curb-to-curb / door-to-door services
  • $4 per ride
Shore Access
  • Pick up and drop off within ADA service area (¾ mile of the fixed route bus stop)
  • Available during normal fixed route bus operating hours
  • $5 per ride
Eligibility: For both Shore Ride and Shore Access, must:

Worcester County

Paratransit services from Shore Transit

Shore Ride
  • For stops more than ¾ mile away from a fixed route bus stop
  • Curb-to-curb / door-to-door services
  • $4 per ride
Shore Access
  • Pick up and drop off within ADA service area (¾ mile of the fixed route bus stop)
  • Available during normal fixed route bus operating hours
  • $5 per ride
Eligibility: For both Shore Ride and Shore Access, must:

Ocean City

​Ocean City ADA Paratransit

  • $4 fare/day covers all rides in one day
  • Available during the same operating days and hours as our fixed-route Coastal Highway bus service.
  • Can also connect with neighboring transit systems: Delaware Area Transit (DART) at the North end of Town and Shore Transit.
  • If certified and have a card from another agency, eligible to use ADA Services for up to 21 days in a 365 day period without obtaining certification.

ADA Paratransit and Robert H. Melvin Jr. MEDTRN Services

  • Medical appointment transportation services; Limited days and times
  • Fare and eligibility vary
Check the Bridges Resource Library’s Ocean City Transportation Information entry for more details

Moving Forward

Of course, this is a lot of material. Please reach out to us at the Bridges Helpdesk for anything from exploring your options to finding out what you’re eligible for to formulating an ambitious travel plan for the first time. We’re here to make sure you have the tools and resources you need to Choose Your Own Adventure without emptying your wallet.

Please contact the Free Bridges Helpdesk anytime

This unique project is being coordinated through The IMAGE Center of Maryland, a center for independent living in Towson, and it is funded by a grant from the Maryland Department of Education Division of Special Education/Early Intervention Services.

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