Updated as of July 22, 2024.
At times, public transportation may not serve our needs due to availability or scheduling needs, but taxis and ride-share services like Uber and Lyft can be very expensive to use. Paratransit, including Call-A-Ride, offers transportation that is more individualized to your needs than public transportation while being less expensive than ride-share and taxi options.
Please find below information about paratransit services in the Baltimore Metropolitan Area: Baltimore City, Baltimore County, Anne Arundel County, and Harford County.
Baltimore City
MTA Mobility Paratransit Services
Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).
One-way fare is $2.10
Call-A-Ride
MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.
Call-A-Ride Service Highlights
- Available for any purpose; Limited to sixty-two (62) one-way trips per month
- Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
Check the Bridges Resource Library’s Baltimore City Transportation Information entry for more details.
Baltimore County
CountyRide Service
- Available Monday through Friday
- Trips within Baltimore County and to Baltimore City available only to partnership hospitals
- Download and complete the CountyRide Registration form
- Trips within Baltimore County Boundaries: $3.00 cash or 1 ticket ($2.50) each way
- Trips to Baltimore City (Partnership hospitals only): $6.00 cash or 2 tickets ($5.00) each way
Shopping Shuttle
- Provides transportation services for registered CountyRide participants to destinations like grocery stores, malls or individual stores.
- Destination may change from month to month to give participants a selection of shopping experiences.
- Fares are the same as for the regular CountyRide program.
MTA Mobility Paratransit Services
Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).
One-way fare is $2.10
Call-A-Ride
MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.
Call-A-Ride Service Highlights
- Available for any purpose; Limited to sixty-two (62) one-way trips per month
- Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
- Available ONLY for trips to and from the customer’s dialysis center
- Fare is $2 each way (pays for meter up to $40)
Check the Bridges Resource Library’s Baltimore County Transportation Information entry for more details.
Anne Arundel County
Eligibility for all Anne Arundel paratransit programs
- Anne Arundel County resident
- 55 years of age or older or 18 years of age or older with a disability
Anne Arundel Taxi Voucher Program
- Must purchase taxi voucher books
- Value of the book is twice what the cost was. Example: A $5 Taxi voucher book is worth $10 in taxi fare using this program.
Anne Arundel Paratransit options
- Complementary Paratransit
- Service: Pick up and drop off within ¾ mile of the fixed route (regular public transportation)
- Available during normal fixed route bus operating hours
- General Paratransit (GPT)
- Demand Response trips can be scheduled for any purpose, whether for shopping, appointments, etc.
Anne Arundel County Paratransit Riders Guide (PDF download)
MTA Mobility Paratransit Services
Through Mobility (formerly called MobilityLink), the Maryland Transit Administration (MTA) provides public transportation alternatives to Baltimore City, Baltimore County, and Anne Arundel County residents who cannot independently access, board, disembark from, or ride other MTA services (such as MTA’s BaltimoreLink bus system, Light RailLink, and Metro SubwayLink).
One-way fare is $2.10
Call-A-Ride
MobilityLink is not the only paratransit option in Baltimore City, Baltimore County, and Anne Arundel County. Another option, Call-A-Ride consists of two parts: Call-A-Ride Center and Call-A-Ride Service. Call-A-Ride uses selected Taxi Cab and Sedan Companies to provide door-to-door transportation for MobilityLink customers. Please note that some of these companies have a limited service area, and these limitations are set forth on the Taxi Cab and Sedan Companies web page.
Call-A-Ride Service Highlights
- Available for any purpose; Limited to sixty-two (62) one-way trips per month
- Fare is $3 each way (pays for meter up to $40)
Call-A-Ride Center Highlights
- Available ONLY for trips to and from the customer’s dialysis center
- Fare is $2 each way (pays for meter up to $40)
Check the Bridges Resource Library’s Anne Arundel County Transportation Information entry for more details.
Harford County
ADA Paratransit and Demand Response services
$2 fare for either service.
Use this link to download the application for either service.
- ADA Paratransit
- Pick up and drop off within ¾ mile of the fixed route (regular public transportation)
- Available during normal fixed route bus operating hours
- Demand Response
- In-county transportation for locations outside the paratransit service area.
- May schedule up to 90 days in advance; scheduling with at least one week’s notice is requested; In-county trips only; service is from 8:00 am to 4:00 pm
Check the Bridges Resource Library’s Harford County Transportation Information entry for more details.
Moving Forward
Please reach out to us at the Bridges Helpdesk for anything from exploring your options to finding out what you’re eligible for to formulating an ambitious travel plan for the first time. We’re here to make sure you have the tools and resources you need to explore our state without emptying your wallet.
Please contact the Free Bridges Helpdesk anytime
- Via our Accessible Web Form
- Email: Helpdesk@imagemd.org
- Visit our Bridges Helpdesk website
- Text or Leave a voice mail message: (410) 357-1546
This unique project is being coordinated through The IMAGE Center of Maryland, a center for independent living in Towson, and it is funded by a grant from the Maryland Department of Education Division of Special Education/Early Intervention Services.