Updated as of July 22, 2024.
At times, public transportation may not serve our needs due to availability or scheduling needs, but taxis and ride-share services like Uber and Lyft can be very expensive to use. Paratransit, including Call-A-Ride, offers transportation that is more individualized to your needs than public transportation while being less expensive than ride-share and taxi options.
Please find below information about paratransit services in Western Maryland: Washington County, Allegany County, and Garrett County.
Washington County
Complimentary Paratransit Program
$2 fare each way
Hours:
- Monday – Friday Hours: 6:15 am to 9:15 pm; Limited evening service after 6 pm
- Saturday Hours: 7:45 am to 9:15 pm; Limited evening service after 6 pm
- Sunday Service is not available
Pick up and drop off within ¾ mile of fixed routes
Available in most Hagerstown areas and rural areas served by Washington County Transit
Must schedule trips in advance and no later than 4 pm the last business day before a trip and no earlier than 14 days before the trip
Ride Assist Program
Vouchers for taxi rides
Will save at least 50% in the cost of taxi fares
Must re-apply every year; all purchased vouchers expire on June 30 every year
Allegany County
Alltrans Paratransit program
Fare:
- $3
- May purchase a punch card worth $30 of rides (paratransit or fixed route trips) for the discounted price of $27.50.
Services offered
- Pick up and drop off within ¾ mile of Allegany County Transit of a fixed route
- Available during normal fixed route bus operating hours
Garrett County
Garrett Transit Service (GTS)
Garrett Transit Service (GTS)
Offers a shared-ride, door-to-door, advanced reservation service offered on a space-available basis to all residents of Garrett County.
There is no special paratransit service.
Trips outside of Garrett County and neighboring West Virginia are also available.
Fares:
- $2.00: General Public (per 16 miles) in the Oakland Area
- $1.50: Senior Citizens (Age 60+) in the Oakland Area
- Call Garrett Transit Service at (301) 533-9010 for the out-of-area fare schedule.
- Tickets may be purchased at the office or through any driver. You can purchase a $10.00 or $20.00 ticket.
- All fares must be paid at time of boarding the vehicle.
Moving Forward
Please reach out to us at the Bridges Helpdesk for anything from exploring your options to finding out what you’re eligible for to formulating an ambitious travel plan for the first time. We’re here to make sure you have the tools and resources you need to explore our state without emptying your wallet.
Please contact the Free Bridges Helpdesk anytime
- Via our Accessible Web Form
- Email: Helpdesk@imagemd.org
- Visit our Bridges Helpdesk website
- Text or Leave a voice mail message: (410) 357-1546
This unique project is being coordinated through The IMAGE Center of Maryland, a center for independent living in Towson, and it is funded by a grant from the Maryland Department of Education Division of Special Education/Early Intervention Services.