The IMAGE Center of Maryland
Veteran Supports Planner Part-Time Position
The IMAGE Center of Maryland, located in Towson, is dedicated to new thinking about
disability. Individuals with disabilities need an environment in which they can experiment and
create – to find new ways and new solutions. The IMAGE Center serves several Maryland
counties, such as Baltimore County, Harford County and Baltimore City. We serve people with
all disabilities. We are a nonresidential Center for Independent Living (CIL) and our staff are
primarily people with disabilities living independent lives and teaching these skills to others.
We are currently seeking a detail orientated Veteran Supports Planner to serve Veteran
Directed Care (VDC) program participants on a part-time basis, with the potential to increase to
full-time status. The salary for this position is negotiable depending on experience and
knowledge of providing case management services.
The ideal candidate will have the following responsibilities:
- Contact newly referred VDC program participants to discuss program details and
schedule an appointment to meet with the client and their authorized representative to
complete all initial paperwork and the client’s annual budget.
- Assist the client and authorized representative in understanding the VDC program is
self- directed, therefore the participant/representative is responsible for hiring and
managing care givers, setting goals, and making decisions that will allow the participant
to have the maximum level of choice and control in order for the client to remain living
within their community.
- Complete quarterly visits to each assigned client’s home to ensure they are being well
cared for and their needs are being met, as well as calling each client monthly to
complete monitoring, and completion of annual functional assessments, quality
assurance survey’s, etc.
- Document all interactions with clients and their representatives using our client
- Submit client case notes and monthly monitoring/quarterly visit dates for billing and
auditing purposes at the end of each month.
- Provide requested resource contact information when requested by participants.
- Attend staff and supports planner meetings, as well as other meetings and trainings as
- Complete office sponsored CPR training.
- Required to work in the office at least 2 days a week with the option to telework the
- Complete other duties as assigned.
The ideal candidate will have strong writing and speaking skills and will need to pay close
attention to detail. In addition, compassion and patience for clients with disabilities is a must.
Supports planners must be willing to travel to various locations throughout our service area to
meet with assigned clients (reimbursement for mileage is provided). The willingness and ability
to meet deadlines and multitask is necessary in a case management environment.
Education: A bachelor’s degree is preferred; however, years of case management experience
will be considered in lieu of the degree requirement.
Interested candidates should submit their resume with a cover letter to firstname.lastname@example.org,
please no phone calls at this time. Eligible candidates will be contacted, until the position is
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